Har du lyst til at arbejde i bettingbranchen? Så søger Betfair* danske helpdesk-medarbejdere med base enten på Malta eller i Stevenage udenfor London. 

Jobtitel: International Helpdesk Operator - Danish

Forudsætninger:

  • Excellent spoken and written Danish and English
  • Customer service experience, ideally in a contact centre environment with high call volume.
  • Experience of using Microsoft Word, Excel and the Internet.
  • A passion for sports.
  • Excellent interpersonal skills, with the ability to deal effectively and professionally with difficult customers.
  • Shows initiative, suggesting ways to improve the Betfair* customer experience.
  • A proven team player with a can do attitude.
  • Flexible approach to working in a dynamic and often hectic environment.
  • High level of customer service orientation, with a proven ability to see problems through to their resolution.

Jobbet:

  • Respond promptly and effectively to incoming customer calls, chats and emails.
  • Ensure that more complex customer issues are followed up and resolved in a timely manner.
  • Provide technical support to customers.
  • Proactively develop customer relationships by maintaining contact at an appropriate level.
  • Feedback recurring customer issues to Team Leader and relevant internal department

Kontakt

Du kan søge de to job via følgende links fra Betfair*:

Vær opmærksom på at ansøgningen foregår på engelsk.