Ja, der er nok ikke så meget at gøre. Alligevel føler man sig lidt hjælpeløs og forundret.
I dag poppede mail op i min indbakke fra BetVictor, som omskrevet siger noget i retning af:
"Vi lukker ned for din konto øjeblikkeligt. Beslutningen er definitiv. Du kan ikke klage, og vi skylder dig slet ikke noget forklaring. Fordi det står i vores regler. Ha' det godt."
Jeg har tjekket efter, og min tilbagebetaling hos BetVictor (tidligere Victor Chandler) lyder på 101 %. Ikke imponerende. Synes faktisk, det var en rigtig god bookmaker med gode odds. Men det er så slut nu.
Jeg prøvede at skrive til dem og bede om en forklaring - det ville de ikke give. Men det har nok noget med spilmønster at gøre.
Mailen bringes her, hvis det har interesse:
Dear customer
We are contacting you today to advise that a business decision has been taken by our Senior Traders and I must inform you that betting Account Number 3824189 has now been closed and no further business may be executed on your behalf.
The total balance of the Account €340.28 is currently in the process of being paid back to
your MoneyBookers account and can take 1-2 working days to reflect on your banking statement.
The balance of this Account now stands at zero.
As explained in our Terms and Conditions, a Traders decision is final and will not be over turned.
Please Note: As there are currently various unsettled bets in the account these bets will stand and any potential return will be honoured and sent to you via your MoneyBookers account.
Also that no bonuses will be payable on any previous activity on this account and any promotional balance in your account at the time of closure has been removed.
We would like to take this opportunity to thank you for your past custom.
Kind Regards,
Ailsa Louise
BETVICTOR Customer Service Team.
I dag poppede mail op i min indbakke fra BetVictor, som omskrevet siger noget i retning af:
"Vi lukker ned for din konto øjeblikkeligt. Beslutningen er definitiv. Du kan ikke klage, og vi skylder dig slet ikke noget forklaring. Fordi det står i vores regler. Ha' det godt."
Jeg har tjekket efter, og min tilbagebetaling hos BetVictor (tidligere Victor Chandler) lyder på 101 %. Ikke imponerende. Synes faktisk, det var en rigtig god bookmaker med gode odds. Men det er så slut nu.
Jeg prøvede at skrive til dem og bede om en forklaring - det ville de ikke give. Men det har nok noget med spilmønster at gøre.
Mailen bringes her, hvis det har interesse:
Dear customer
We are contacting you today to advise that a business decision has been taken by our Senior Traders and I must inform you that betting Account Number 3824189 has now been closed and no further business may be executed on your behalf.
The total balance of the Account €340.28 is currently in the process of being paid back to
your MoneyBookers account and can take 1-2 working days to reflect on your banking statement.
The balance of this Account now stands at zero.
As explained in our Terms and Conditions, a Traders decision is final and will not be over turned.
Please Note: As there are currently various unsettled bets in the account these bets will stand and any potential return will be honoured and sent to you via your MoneyBookers account.
Also that no bonuses will be payable on any previous activity on this account and any promotional balance in your account at the time of closure has been removed.
We would like to take this opportunity to thank you for your past custom.
Kind Regards,
Ailsa Louise
BETVICTOR Customer Service Team.