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Betsafe: kommentar

Deres support er generelt fin, men jeg har lige haft en af de mindre heldige samtaler:

Lara: Hello, my name is Lara.

Lara: Do you have the coupon ID?

Lara: xxxxxxx_x is not a vlid coupon number

Lara: valid*

Peter: How can I see that?

Peter: It's a bit strange that the customer can't see his own bets

Lara: You should be able to see all your bets

Lara: Just login, and go to the sportsbook section, and go to betting history

Peter: I can't do that

Peter: Remember that I am on the danish site

Lara: Ok, but do you have an account?

Peter: Obviously

Peter: 19/01/2012 17:35:18
Bet
xxxxxxxx_7
-x

Peter: This is all i can see

Lara: Hold on please

Lara: What is your regisered email address please? as I cannot find your account

Peter: xxx@xxx.xx

Lara: What is your CPR number please? because I cannot find this email address

Peter: xxxxxxxxx

Lara: Ok found

Lara: Let me check your bets

Lara: I cannot find any betting transactions on your account

Peter: Are you serious?

Peter: I can see all the transactions, but I can't the bets

Lara: Very serious.. On this CPR number on Betsson.dk site, there are no transactions

Lara: Not even any depostis

Peter: Eeeeh

Thomas: This is Betsafe

Lara: No, this is Betsson.dk

Peter: Then You gotta up yourself

Peter: I wrote to You fom Betsafe.dk

Lara: Could be you got diverted

Thomas: Aight - have a good time.


Fejlen er i virkeligheden på min side, men de har ikke nemt ved at forklare mig det.
Denne tråd er relateret til Betsafe

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