Drømmer du om at arbejde for en bookmaker i udlandet? Så har du nu muligheden for at blive kundeservicemedarbejder for Sportingbet/Scandic Bookmakers med arbejdssted i Dublin, Irland.
Som kundeservicemedarbejder hos Sportingbet/Scandic Bookmakers vil du primært komme til at arbejde med bookmakernes brands i Danmark, og du kommer til at arbejde sammen med kollegaer fra hele verden.
Dine arbejdstider vil primært være dag- og aftentimer samt weekendarbejde, hvor der er mest sport.
Arbejdsopgaver (på engelsk):
- Provide excellent levels of customer service to customers via a variety of media channels (e.g. chat, phone, email)
- Provide first call resolution and take ownership on all customer querie
- Handling wide variety of player & account queries within agreed service levels
- Enter customer details and other information in an accurate and efficient manner to the relevant systems
- Assist with direct and content marketing campaigns
- Take ownership of any problems or requests from customers and ensure that they are addressed directly or escalated to the appropriate channel
- Communicating with customers keeping them well informed about our products, services & promotions
- To drive customer satisfaction levels to a world class standard
- Increase and drive revenue through outbound sales campaigns (no cold calling)
- Support other areas in accordance with business needs
Du skal kunne tiltræde jobbet med det samme. Det oplyses, at lønnen er konkurrencedygtig.
Skulle du være interesseret i jobbet skal du senest fredag d. 13/5 sende din ansøgning og CV til [email protected]. Bemærk at ansøgning og CV skal være på engelsk, og at din mail skal have følgende emne: Job Application Danish CS.
