Vil du ind i bettingbranchen? Lige nu er der et ledigt job som dansk- og engelsksproget kundeservicemedarbejder for et firma i Gibraltar. Årlig løn: £22.000 (plus hjælp med flytning)...
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Bemærk venligst: BetXpert ved ikke mere om jobbet end hvad der fremgår af denne tekst. På vegne af rektrutteringsfirmaet Pentasia bringer vi hermed jobopslaget (på engelsk):
Danish speaking Customer Service Agent
Exciting opportunity to join in Gibraltar!
Our client has an office in Gibraltar and is now looking for a Danish speaking Customer Service Agent to join their team there.
Your place at the table
As part of their team based in Gibraltar and Stockholm, you get the opportunity to work for one of the market leaders in a fast growing market for online gaming and a team that is committed to deliver the best customer support in the entire gaming industry.
As a customer service agent you will work in a busy 24/7 contact centre. In their dynamic team you will be responsible for handling escalated technical poker and casino related issues from customers by e-mail, telephone and chat within defined service levels. You will also handle verification, qualification and communication of all poker and casino incidents in the live environment.
Your skills and experience
To join them, you need to have customer service experience from previous employment, preferably within the gaming industry or similar industries.
You are fluent in English and Danish, both oral and written. Any other spoken language is regarded as a plus. Overall, communication skills are important.
It is considered an advantage if you have technical knowledge and experience from helpdesk or computer support.
As a professional, you are solution orientated and capable of working under pressure and tight deadlines. You are also able to manage multi-level relationships and prepare responses to customer requirements using your network thinking.
You are team-orientated and outgoing and have the ability to put the customer in focus. We think you have an analytical mind and know how to find the information you need to give the proper assistance.